For Patients

Am I Suitable for treatment? Our referral process is designed to help determine which path is right for you. We see patients with a wide variety of conditions and guide them through the entire process, making it as safe and straightforward as possible to access the treatment you need.

eligibility consultations

How to make an appointment

Our multi-disciplinary team of clinicians see patients based on their specialty – read more about our team here.

Medical cannabis can be used as part of a treatment plan for a wide range of conditions, you can find out more about these on our conditions page.

frequently asked questions
  1. You can request to book an appointment directly or request a referral from your GP or Consultant. To contact us directly, please complete the short assisted referral form to arrange an eligibility consultation. You can download this pack if you would like to further discuss Sapphire with your doctor.
  2. We check through the information provided and at times may request more information from your doctor. Once accepted, our support team will contact you to arrange an initial appointment via Zoom or face to face in one of our clinics (where available).
  3. At your initial appointment, the specialist will review your medical history and care plans to understand the next stage in treatment and whether medicinal cannabis would benefit you. We collect a range of information from you, some come in the form of questionnaires to help us monitor your treatment and advance knowledge about medical cannabis using the National Cannabis Registry (hosted via Dendrite)
  4. After your initial assessment, if you and your specialist decide medical cannabis could be an option to consider your specialist will present your case to our multidisciplinary team for authorisation at our weekly multidisciplinary team meeting. This process ensures there is oversight of all of the treatments our patients have to provide them with the best possible care plan.
  5. Once authorised, we post the prescription to the nominated pharmacy to have the medicines dispensed for you. After initiating treatment your specialist will review your treatment and support you through any changes to the plan that may be required to fit your needs. You will need continued follow up with your specialist to allow us to continue to prescribe your medicines.

* Should your GP or consultant wish to seek further reassurance, we’d be happy to discuss these via email and phone on our Contact Us page.

The Sapphire Patient Support Network

Connecting our extensive network of patients

We meet many patients on different journeys. Some living with a distressing condition, others feeling isolated, we want to offer the opportunity to share experiences and support one another. This is open to all patients. To find out more and be involved, please complete the below:

Patient Support Network
Privacy *
Matching *

Appointment Fees

Sapphire Access Scheme offers reduced appointment costs for patients who participate in our groundbreaking Real World Evidence Platform.

Video Consultation Fees*

Initial appointment:

Follow Up Appointment:

Nurse/Pharmacist Led Follow Up:

* Psychiatry appointments may be up to double the cost depending on the complexity of the clinical indication and monitoring required
** Where clinically appropriate, patients are offered ongoing appointments with a Clinical Prescribing Pharmacist

Full Price List

Join our patient registry

Any patient in the UK can join our registry and be part of a ground-breaking project collecting real world data. We have set up The UK Medical Cannabis Registry to gather the most up to date information on efficacy measures, patient reported outcomes and side effects of treatment with medical cannabis.

Open to anyone in the UK taking medical cannabis, we value all information on how you find using this innovative medicine. Get in touch here.

Get in touch

Complaints Policy

At Sapphire, we strive for all complainants to have their complaint dealt with speedily and efficiently and in a respectful and sympathetic way.

You can review our complaints leaflet here.

Please get in touch via the Contact Us page. or email

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